Ourpiq.com takes your privacy very seriously. We work hard to make sure that we only use your information in ways that you want us to. This privacy statement explains what information we collect on our website at www.ourpiq.com, how and when it is collected, what we use it for and how we will use it in the future. If you have any questions about the way in which your information is being used or collected which were not answered by this privacy statement, please contact us at [email protected].
As an Ourpiq subscriber, you will receive fashion update newsletters, special offers, sale promotions and VIP shopping event invitations. We will only ever send you marketing messages that we feel would be of interest to you, we will never sell your details to any unconnected third party for marketing purposes. However, if you decide that you no longer wish to receive our emails, you can unsubscribe at any time.
COOKIES
Cookies are small, often encrypted text files, located in browser directories. At ourpiq, we use cookies to help customers keep track of what they have in their baskets and remember when you come back to us. By using our site you also consent to the use of these cookies.
Not to worry cookies are not harmful to your computer or devices, and the cookies we create do not store any sensitive information such as credit card details. We use cookies to ensure we provide the best possible standard of service to our online customers, but we require your consent to use them. To withdraw your consent or if you wish to be notified each time a cookie is about to be used, you should amend the settings provided in your web browser to prevent us from storing cookies.
PERSONAL INFORMATION
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
DATA PROTECTION
We agree to all the times to comply with the standards, procedures, and requirements of Dubai data protection laws to ensure that the personal information you give to us is kept appropriately secure and processed fairly and lawfully.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Currency Conversion
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.
Changes
Ourpiq holds the right to make changes to privacy statement and therefore you may review it occasionally to certify that you are familiar with any alternatives.
Minors
The Site is not intended for individuals under the age of 18
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at [email protected]